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Comparison of web-based bug tracking tools

IT projects need a bug tracking (or issue tracking) system. Having a bug tracking system is extremely valuable in software development. They are used extensively by companies developing software products and applications.

There are lot of web-based bug tracking / project tracking tools. We tested the following tracking tools:

This test was a simple usability test and during testing the focus was on the following:

  • creating a new bug –  simple or not
  • new file upload – simple or not
  • uploading screenshot ability
  • tools for Windows, Mac, mobile devices
  • other (searching for tickets, comments…. )